FREE SHIPPING
US Orders Over $75
US Orders Over $75
LIMITED $10 OFF
Applies to all Orders!
Applies to all Orders!
We want to make your online shopping experience as quick and easy as possible, please refer to the following delivery policies.
Originating point:
All Orders ship from Unit 1 – 11400 Twigg Place, Richmond, British Columbia V6V 3C1
Canada
USA & CANADA DELIVERY POLICY
At Dr. Natural Products® we ship all orders from Monday to Friday and orders placed before 1 PM Pacific Time can be delivered the same day. Orders placed after shipping cutoff time will ship the next working day.
To maximise the speed of delivery, all orders placed before 1 PM PST and Royal Mail 1st Class or Next Day Courier Delivery is selected, shipped out the same day. You will receive confirmation when your item has been shipped and in the case of courier shipped orders, you can trace the order by calling the Dr. Natural Products® team.
If after the 28 day period you do not receive your goods then you need to contact Dr. Natural Products® team.
INTERNATIONAL DELIVERY POLICY
Please note that international deliveries are also very fast but may take a little longer than usual depending on the destination country. We use UPS and Canada Post to provide the quickest and most efficient service.
Please be aware It is out of our control if orders get delayed due to postal strikes or alike with Canada Post. For orders selected for delivery by courier service please ensure you select an address where it can be signed for between 08.30 am - 4.30 pm hrs Mon to Fri. Any parcels accepted to be left at an address without a signature will be at the customers’ own risk.
I have not received my order what do I do?
Contact the team on 877 786 2001 and we will trace it for you (available live Mon-Sat 9am - 6:00pm or leave a message and one of the team will call you back).
Returning an item
Follow our returns procedure if you would like to return a faulty, damaged, duplicate, incorrect or unwanted item. Please see our Returns Policy.
SHIPPING METHOD |
DELIVERY TIME |
SHIPPING FREE |
UPS OVERNIGHT (Tracking number available) |
24-28 Hours |
Calculate using UPS Shipping Calculator |
UPS Ground (Tracking number available) |
3-7 Business Days |
$15.00 |
Standard Shipping (No tracking number provided) |
7-14 Business Days |
$10.95 |
All other countries except North Korea, Lao People's Democratic Republic and Montegro
SHIPPING METHOD |
DELIVERY TIME |
SHIPPING FREE |
UPS OVERNIGHT (Tracking Number Available) |
24-28 Hours |
Calculate using UPS Shipping Calculator |
Standard Shipping (No tracking number provided) |
11-28 Business Days |
$10.95 |
OTHER COUNTRIES
This applies to any other location not covered by primary shipping methods.
SHIPPING METHOD |
DELIVERY TIME |
SHIPPING FREE |
Canada Post (No tracking number provided) |
Variable |
Calculate using Canada Post Shipping Calculator |
Our Mission at DR. NATURAL PRODUCTS® is to contribute to the global health community by creating a movement for wellness through natural products. We strive to give our customers the tools they need to reach their health and goals, to give them top notch service, and to create a global network of encouragement where DR. NATURAL PRODUCTS® customer success stories can be shared on social media to help others take on the challenge of staying healthy the natural way.
We understand that you have a lot of questions when it comes to the effectiveness of our natural products and want to make sure that what you’re putting on your body is right for you. For this reason, we have assembled a team of Product Specialists that are standing by to answer any questions you may have. We have something for all of your health goals, formulated with the highest quality natural ingredients and can provide all of the guidance necessary for you!